Our high quality standards do not end after our molds are delivered and put into operation. No matter where in the world: guaranteed cycle times, complete documentation and a…
unique all-round service.
The most important thing for WIRO is customer satisfaction – from the very first contact to after-sales service.
We support customers from the initial inquiry, think along with them, exchange ideas, and begin the journey together. Likewise, we cooperate closely during the project phase – always at eye level, in close exchange, always available.
Anyone who has ever visited WIRO knows that: a
customer visit with us is like visiting friends.
We meet our guests at the airport, take them to our company, go out to eat together, show them around the area. We take care of them the way we would want to be taken care of had we flown halfway around the world.
In return, we travel to our customers for mold commissioning and on-site training. This is also what one would want for oneself – having an expert by one’s side for the first few days and not just online tools and tutorials.
Fast and straight forward support…
is also what sets the WIRO service apart during the operating phase – starting at quick quotes for spare parts all the way to worldwide on-site support.
